01 Where this fits now
Generic DevOps consulting by the hour is a commoditising business, and we would rather say that out loud than pretend otherwise. Agents write Terraform competently. Pipelines are largely a solved problem. If what you need is someone to write a GitHub Actions workflow, you do not need us.
What has not commoditised is responsibility. Knowing which of six plausible architectures survives your actual traffic. Being the person who is accountable at 3am. Having seen this specific failure mode before and knowing it is the driver, not the code.
So we sell operations, not hours — an arrangement where we hold the pager and you hold the code. That is the same shape as the AI Ops retainer, because it is the same business with a different workload on top.
Existing clients: nothing changes.
Hosting and maintenance retainers continue exactly as they are. The AI work is additive — a new thing we are good at, not a reason to stop being good at the old thing. If you are an existing client reading this page wondering whether we are about to abandon your infrastructure: we are not.